Frequent Questions
-
R: To cancel the order you must contact us as soon as possible to the email team@saschafitness.com and explain the reason for the cancellation, in order to avoid scams and protect customers. If the order was processed and has not been shipped we will charge 3% of the transaction. Once the order w...
-
R: https://www.saschafitnessmarket.com/pages/privacy-policy
-
How long will my order take to arrive?
R:Estimated delivery date is displayed during checkout and is based on your shipping address. Monday through Friday delivery only. -
I need to change something on my order. How can I do that?
R: If the order was processed and has not been shipped and wants to make a change of address the customer must cancel the order and make a new purchase and we will charge 3% of the transaction.this is done for the benefit of the costumer and protect him from scams. Once the order was processed a... -
I received a damaged item. How can I return it?
R: If you received a damaged product, please notify us immediately at team@saschafitness.com for assistance. -
My order status says "Unfulfilled". What does that mean?
R: It means that the order is being prepared and processed in our fulfillment center. -
R: https://www.saschafitnessmarket.com/pages/privacy-policy
-
What payment method can I use to make my purchase?
R: You have several options, Credit card, Paypal, Amazon, Google play and Apple pay -
When will I receive the refund for my return?
R:You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it ... -
When will my order get shipped?
R: Orders usually ship the following business day, weekends and holidays will affect our guaranteed delivery time based on specific delivery service requested.